job description
Join the world-renowned Fairmont Singapore & Swissôtel The Stamford team in beautiful Bali and elevate your hospitality career to new heights. As an Assistant Banquet Manager, you will play a pivotal role in delivering unforgettable luxury experiences for high-profile events, weddings, and corporate gatherings in one of the most sought-after destinations in the world.
This is your opportunity to work in a dynamic, fast-paced environment where your leadership, creativity, and passion for service excellence will be recognized and rewarded. Bali’s thriving tourism industry offers unparalleled growth potential, with exposure to international standards and diverse cultural experiences.
We are committed to fostering professional development, offering competitive compensation, and providing a supportive work culture where your contributions make a real impact. If you thrive in a collaborative setting and aspire to grow within a global hospitality leader, this role is your gateway to a fulfilling and exciting career.
Responsibility
- Oversee the planning, coordination, and execution of banquet events, ensuring seamless service and guest satisfaction.
- Lead and mentor a team of banquet staff, fostering a culture of excellence, teamwork, and professionalism.
- Collaborate with clients, sales teams, and culinary staff to customize event menus, layouts, and logistics.
- Monitor event budgets, control costs, and ensure adherence to financial targets without compromising quality.
- Conduct pre- and post-event briefings to align staff on service standards, timelines, and client expectations.
- Resolve guest concerns promptly and professionally, maintaining the hotel’s reputation for exceptional service.
- Ensure compliance with health, safety, and hygiene standards in all banquet operations.
- Stay updated on industry trends and innovate to enhance the guest experience.
Qualifications
- Minimum 3 years of experience in banquet operations or event management within a luxury hotel or resort.
- Proven leadership skills with the ability to manage and inspire a diverse team.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Strong organizational and problem-solving abilities, with a keen eye for detail.
- Proficiency in event management software and Microsoft Office Suite.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Diploma or degree in Hospitality Management, Event Management, or a related field is preferred.
- Passion for delivering exceptional guest experiences and a commitment to continuous improvement.