job description
Join the prestigious Grand Copthorne Waterfront Hotel Singapore as an Assistant Banquet Manager and play a pivotal role in delivering unforgettable event experiences. This position offers a unique opportunity to oversee high-profile banquets, weddings, and corporate events in some of Bali's most sought-after locations, including Canggu, Ubud, and Nusa Dua. You will work closely with a dynamic team to ensure flawless execution, exceptional service, and operational excellence, all while upholding the hotel's reputation for luxury and hospitality.
As an Assistant Banquet Manager, you will be at the heart of creating memorable moments for guests, coordinating with vendors, managing staff, and ensuring every detail aligns with the highest standards. This role is perfect for a detail-oriented professional with a passion for hospitality and a knack for leadership. If you thrive in fast-paced environments and are eager to advance your career in the hospitality industry, this is the opportunity for you.
Responsibility
- Oversee the daily operations of banquet events, ensuring seamless execution from setup to breakdown.
- Coordinate with clients, vendors, and internal teams to meet event requirements and exceed expectations.
- Manage and train banquet staff, fostering a culture of excellence, teamwork, and professionalism.
- Monitor inventory levels, including linens, tableware, and equipment, and place orders as needed.
- Ensure compliance with health, safety, and sanitation standards in all banquet areas.
- Resolve guest concerns promptly and professionally, maintaining a high level of customer satisfaction.
- Assist in budget management, including cost control and financial reporting for banquet operations.
- Collaborate with the culinary team to ensure timely and high-quality food and beverage service.
Qualifications
- Diploma or degree in Hospitality Management, Event Management, or a related field.
- Minimum of 3 years of experience in banquet operations, event management, or a similar role within the hospitality industry.
- Proven leadership skills with the ability to manage and motivate a team.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organizational and problem-solving abilities, with keen attention to detail.
- Proficiency in event management software and Microsoft Office Suite.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Knowledge of local vendor networks and event trends in Bali is a plus.