job description
Join Midas as an Assistant Account Manager and play a pivotal role in nurturing client relationships, driving satisfaction, and contributing to business growth in the dynamic markets of Bali. This is a unique opportunity to develop your career in account management within a globally recognized brand, where your organizational skills and client-focused approach will make a real impact.
In this role, you will collaborate closely with senior account managers to ensure seamless service delivery, resolve client inquiries, and identify opportunities to enhance client engagement. Your ability to communicate effectively, analyze client needs, and maintain meticulous records will be key to your success. Based in the vibrant region of Badung, you’ll work in a fast-paced environment that values innovation, teamwork, and excellence.
If you’re a proactive professional with a passion for client success and a desire to grow in the sales and account management field, we’d love to hear from you. Apply today to take the next step in your career with Midas!
Responsibility
- Assist in managing a portfolio of client accounts, ensuring high levels of satisfaction and retention.
- Coordinate with internal teams to deliver timely and accurate services to clients.
- Monitor client accounts for compliance, renewals, and upsell opportunities.
- Prepare and present regular reports on account performance and client feedback.
- Handle client inquiries, complaints, and requests with professionalism and urgency.
- Collaborate with the sales team to identify and pursue new business opportunities.
- Maintain accurate and up-to-date client records in CRM systems.
- Participate in client meetings and contribute to strategic account planning.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1-3 years of experience in account management, sales, or customer service roles.
- Strong communication and interpersonal skills, with fluency in English.
- Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot).
- Analytical mindset with a focus on problem-solving and client satisfaction.
- Ability to work independently and as part of a collaborative team.
- Familiarity with the automotive or service industry is a plus.