job description
Join NexPIPO as an Area Manager in the vibrant hospitality and tourism hubs of Bali! We are seeking a dynamic, Mandarin-speaking professional to oversee operations, drive growth, and ensure exceptional service standards across our premium locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
This role is perfect for a results-driven leader with a passion for hospitality, strong interpersonal skills, and the ability to thrive in a fast-paced, multicultural environment. As an Area Manager, you will play a pivotal role in expanding our market presence, optimizing operational efficiency, and fostering long-term relationships with clients and partners.
With a competitive salary range of IDR 13M – 16M per month, this position offers an exciting opportunity to advance your career in one of the world’s most sought-after tourist destinations.
Responsibility
- Oversee daily operations across multiple hospitality locations, ensuring adherence to company standards and guest satisfaction.
- Develop and implement strategic business plans to drive revenue growth and market expansion in Bali’s competitive tourism sector.
- Lead, mentor, and train a diverse team of staff, fostering a culture of excellence, accountability, and teamwork.
- Conduct regular site visits and performance audits to identify areas for improvement and implement corrective actions.
- Build and maintain strong relationships with local partners, vendors, and stakeholders to enhance service offerings and operational efficiency.
- Monitor financial performance, including budgeting, forecasting, and cost control, to ensure profitability and sustainability.
- Leverage Mandarin language skills to engage with Chinese-speaking clients, partners, and tourists, enhancing customer experience and business opportunities.
- Stay updated on industry trends, competitor activities, and market demands to proactively adapt strategies.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degrees or certifications are a plus.
- Minimum of 5 years of experience in hospitality management, with at least 2 years in a regional or area manager role.
- Fluency in Mandarin (written and spoken) is mandatory; proficiency in English and Indonesian is highly preferred.
- Proven track record of driving operational excellence, revenue growth, and team leadership in a multicultural environment.
- Strong analytical, problem-solving, and decision-making skills with a data-driven approach.
- Excellent communication, negotiation, and interpersonal skills to engage with stakeholders at all levels.
- Willingness to travel frequently across assigned locations in Bali and occasionally to other regions as needed.
- Familiarity with hospitality management software (e.g., PMS, CRM) and Microsoft Office Suite.