job description
Are you an experienced Application Support Engineer with expertise in Oracle Forms, ADF, and PL/SQL? Join Peoplebank in a dynamic contract role based in beautiful Bali, Indonesia. This is a fantastic opportunity to work on cutting-edge enterprise applications while enjoying the vibrant culture and lifestyle of Bali.
As an Application Support Engineer, you will play a critical role in maintaining, troubleshooting, and optimizing Oracle-based applications. You will collaborate with cross-functional teams to ensure seamless application performance, resolve technical issues, and implement enhancements. This role offers a competitive salary of up to SGD 6,500/month and the chance to work in a fast-paced, innovative environment.
If you are passionate about Oracle technologies and thrive in a problem-solving role, we want to hear from you!
Responsibility
- Provide Level 2 and Level 3 support for Oracle Forms, ADF, and PL/SQL applications.
- Troubleshoot and resolve complex technical issues in a timely manner.
- Collaborate with development and infrastructure teams to implement fixes and enhancements.
- Monitor application performance and proactively identify potential issues.
- Document technical processes, troubleshooting steps, and solutions for knowledge sharing.
- Assist in the deployment and configuration of Oracle-based applications.
- Participate in on-call rotations to ensure 24/7 application availability.
- Conduct root cause analysis for recurring issues and recommend improvements.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 3 years of experience in application support, with a focus on Oracle Forms, ADF, and PL/SQL.
- Strong knowledge of Oracle Database and SQL tuning.
- Experience with troubleshooting, debugging, and performance optimization.
- Familiarity with Linux/Unix environments and scripting (e.g., Shell, Python).
- Excellent problem-solving and analytical skills.
- Ability to work independently and in a team-oriented environment.
- Strong communication skills to interact with technical and non-technical stakeholders.