job description
Join Singapore Telecommunications (Singtel), a global leader in telecommunications and digital solutions, as our AI Product Enablement and Operations Intern! This is an exciting opportunity to work at the forefront of AI innovation, supporting external-facing AI enablement and operations for Singtel's cutting-edge products and services. Based in Bali, you'll collaborate with cross-functional teams to drive AI adoption, optimize workflows, and contribute to the future of intelligent telecommunications.
As a key member of our AI Product team, you'll gain hands-on experience in AI product development, stakeholder engagement, and operational excellence. This role is perfect for a tech-savvy, detail-oriented individual passionate about AI, product enablement, and digital transformation. You'll work in a dynamic, remote-first environment with the flexibility to thrive in Bali's vibrant tech ecosystem while contributing to impactful projects.
Singtel is committed to fostering innovation and talent development. As an intern, you'll receive mentorship from industry experts, access to cutting-edge AI tools, and opportunities to network with professionals across the Asia-Pacific region. If you're eager to make a difference in AI-driven telecommunications, this internship is your gateway to a rewarding career in tech.
Note: This is a remote position based in Bali, Indonesia. Candidates must be legally eligible to work in Indonesia.
Responsibility
- Support the development and implementation of AI enablement strategies for Singtel's external-facing AI products and services.
- Assist in creating and maintaining documentation, training materials, and best practices for AI product adoption.
- Collaborate with cross-functional teams (Product, Engineering, Marketing) to streamline AI product operations and workflows.
- Monitor and analyze AI product performance metrics, providing insights to improve user experience and operational efficiency.
- Coordinate with external partners and vendors to ensure seamless integration of AI solutions into Singtel's ecosystem.
- Participate in stakeholder meetings, workshops, and training sessions to gather feedback and drive continuous improvement.
- Stay updated on industry trends, emerging AI technologies, and competitive landscapes to inform product strategies.
- Contribute to ad-hoc projects and initiatives that enhance AI product scalability and customer satisfaction.
Qualifications
- Currently pursuing or recently completed a degree in Computer Science, Data Science, Artificial Intelligence, Business Analytics, or a related field.
- Basic understanding of AI/ML concepts, natural language processing (NLP), or data analytics.
- Familiarity with AI tools, frameworks (e.g., TensorFlow, PyTorch), or cloud platforms (AWS, Azure, GCP) is a plus.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Excellent written and verbal communication skills in English, with the ability to articulate technical concepts clearly.
- Self-motivated, detail-oriented, and able to work independently in a remote environment.
- Prior experience in product management, operations, or tech internships is advantageous.
- Passion for AI, digital transformation, and innovation in the telecommunications industry.