job description
Join Sejati Group as an Administrative & Customer Service Specialist and play a pivotal role in ensuring seamless operations in our dynamic business environment. Based in the vibrant heart of Canggu, Bali, this position offers the perfect blend of professional growth and the island's inspiring lifestyle.
As the backbone of our administrative and customer-facing operations, you will manage communications, data organization, and administrative tasks with precision and professionalism. Your role will directly contribute to enhancing client satisfaction and operational efficiency, making you an integral part of our success.
We are looking for a detail-oriented, responsive, and highly organized individual who thrives in a fast-paced setting. If you are passionate about delivering exceptional service and maintaining meticulous records, this is your opportunity to shine in a supportive and innovative work environment.
Why Sejati Group?
- Competitive salary and benefits package.
- Opportunities for career advancement in a growing company.
- Work in a modern, collaborative office in Bali’s most sought-after location.
- Be part of a team that values professionalism, creativity, and work-life balance.
Apply now and take the next step in your administrative career with a company that invests in its people and fosters long-term growth.
Responsibility
- Manage incoming and outgoing communications, including emails, calls, and client inquiries, ensuring timely and professional responses.
- Maintain and organize company databases, ensuring accuracy and confidentiality of all records.
- Coordinate and schedule meetings, appointments, and travel arrangements for management and team members.
- Prepare and distribute internal and external documents, reports, and presentations with a high level of attention to detail.
- Assist in the preparation of financial documents, invoices, and expense reports, ensuring compliance with company policies.
- Act as the first point of contact for clients and visitors, providing a welcoming and efficient service experience.
- Collaborate with cross-functional teams to streamline administrative processes and improve operational efficiency.
- Monitor office supplies inventory and place orders as needed to ensure smooth day-to-day operations.
Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum of 2 years of experience in an administrative or customer service role.
- Excellent written and verbal communication skills in both English and Bahasa Indonesia.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- High level of discretion and confidentiality in handling sensitive information.
- Customer-focused mindset with a proactive approach to problem-solving.
- Ability to work independently and as part of a team in a fast-paced environment.