job description
Join our dynamic team as an Administrative and Sales Support Assistant and play a pivotal role in ensuring seamless operations across sales and management functions. This position is ideal for a detail-oriented professional who thrives in a fast-paced environment, offering the opportunity to contribute to order processing, customer service, and logistical coordination. Based in the vibrant regions of Bali, including Canggu, Ubud, and Denpasar, this role combines administrative expertise with sales support to drive efficiency and customer satisfaction.
As a key liaison between departments, you will manage critical tasks such as shipment tracking, inventory updates, and client communications. Your organizational skills will directly impact our ability to deliver exceptional service while maintaining accurate records and streamlined workflows. If you are passionate about multitasking, problem-solving, and supporting a high-performing team, we invite you to apply and grow with us in one of Bali’s most exciting work environments.
Responsibility
- Provide comprehensive administrative support to the sales and management teams, including document preparation, data entry, and scheduling.
- Process customer orders accurately and efficiently, ensuring timely fulfillment and delivery coordination.
- Monitor and track shipments, updating internal systems and communicating status updates to stakeholders.
- Serve as the first point of contact for customer inquiries, resolving issues promptly and escalating complex matters as needed.
- Maintain organized records of sales transactions, inventory levels, and client interactions using CRM or ERP software.
- Assist in preparing sales reports, presentations, and performance metrics for management review.
- Coordinate meetings, travel arrangements, and logistics for the sales team, optimizing time and resources.
- Collaborate with cross-functional teams to improve operational processes and enhance customer experience.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 1-2 years of experience in administrative support, sales coordination, or customer service roles.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM tools (e.g., Salesforce, HubSpot).
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Strong organizational skills with the ability to prioritize tasks and meet deadlines in a dynamic environment.
- Detail-oriented mindset with a focus on accuracy in data management and reporting.
- Customer-centric approach with a problem-solving attitude and adaptability to changing priorities.
- Ability to work independently and collaboratively within a team, demonstrating initiative and professionalism.