job description
Join MCi Career Services as an Administration Coordinator (Operations) and play a pivotal role in ensuring seamless member services, insurance coordination, and operational efficiency. This position is ideal for a detail-oriented professional with a passion for organization and a knack for multitasking in a dynamic environment.
Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will be at the heart of our operations, managing member services, event coordination, and administrative tasks. Your role will directly contribute to the smooth functioning of our organization, ensuring high levels of member satisfaction and operational excellence.
If you thrive in a fast-paced environment and are eager to take on a role that combines administrative expertise with operational coordination, we invite you to apply and become a key member of our team.
Responsibility
- Manage member services, including inquiries, registrations, and renewals, ensuring a high level of customer satisfaction.
- Coordinate insurance-related tasks, including claims processing, policy updates, and member communications.
- Plan and execute events, from logistics to on-site management, ensuring seamless execution.
- Oversee operational tasks, including invoicing, record-keeping, and coordination with external partners such as LTA.
- Maintain accurate and up-to-date records, ensuring compliance with organizational policies and regulations.
- Collaborate with cross-functional teams to streamline processes and improve operational efficiency.
- Provide administrative support to senior management, including scheduling, correspondence, and report preparation.
- Monitor and manage office supplies, ensuring adequate stock levels and timely procurement.
Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience in an administrative or operational role, preferably in a membership-based organization.
- Strong organizational and multitasking skills, with the ability to manage multiple priorities effectively.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in Microsoft Office Suite and experience with administrative software or CRM systems.
- Detail-oriented with a high level of accuracy in record-keeping and data management.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of insurance processes and event coordination is a plus.