job description
Join Pusat Baikpulih Sofa Rss as an Admin & Customer Service Assistant and become part of a dynamic team dedicated to delivering exceptional service. This role offers a competitive salary, a supportive work environment, and opportunities for professional growth in the heart of Bali's vibrant business hubs.
As an Admin & Customer Service Assistant, you will play a pivotal role in ensuring smooth administrative operations and providing top-notch customer service. You will work closely with various departments to maintain efficient workflows and enhance customer satisfaction. This position is ideal for individuals who are organized, detail-oriented, and passionate about delivering excellent service.
If you are looking for a rewarding career in a collaborative and fast-paced environment, this is the perfect opportunity for you. Apply now and take the first step towards a fulfilling career with Pusat Baikpulih Sofa Rss.
Responsibility
- Manage and maintain administrative tasks, including data entry, filing, and documentation.
- Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring customer satisfaction.
- Coordinate and schedule appointments, meetings, and events.
- Assist in the preparation and distribution of reports, presentations, and correspondence.
- Maintain and update customer records and databases.
- Collaborate with various departments to ensure smooth and efficient operations.
- Handle incoming and outgoing communications, including emails, phone calls, and mail.
- Assist in the development and implementation of administrative policies and procedures.
Qualifications
- High school diploma or equivalent; additional certification in administration or customer service is a plus.
- Proven experience in an administrative or customer service role.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and other relevant software.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a focus on accuracy and efficiency.
- Familiarity with CRM systems and database management is an advantage.