job description
Join Autokid Truck Solutions as an Account Specialist and play a pivotal role in driving customer satisfaction and business growth in Bali’s dynamic automotive market. This position is ideal for a detail-oriented professional with a passion for client relationship management and a deep understanding of vehicle sales, aftermarket services, and mobility solutions.
As part of our team, you will serve as the primary point of contact for key clients, ensuring seamless coordination between sales, service, and parts departments. Your expertise will help optimize account performance, resolve client inquiries, and identify opportunities to expand our service offerings. Based in the vibrant region of Badung, you’ll work in a fast-paced environment where innovation and customer-centric solutions are at the heart of our operations.
We offer a competitive salary, professional development opportunities, and the chance to contribute to a leading name in the automotive industry. If you thrive in a collaborative setting and have a track record of delivering exceptional client service, we’d love to hear from you.
Responsibility
- Manage and nurture relationships with a portfolio of key clients, ensuring high levels of satisfaction and retention.
- Coordinate with internal teams (sales, service, parts) to fulfill client requests and resolve issues promptly.
- Develop and implement account strategies to maximize revenue and identify upsell or cross-sell opportunities.
- Prepare and present regular performance reports, account reviews, and forecasts to management.
- Act as a liaison between clients and the company, communicating updates, promotions, and new product launches.
- Monitor market trends and competitor activities to provide insights and recommendations for business improvement.
- Ensure accurate and timely processing of orders, invoices, and payments in compliance with company policies.
- Participate in industry events, trade shows, and client meetings to strengthen brand presence and network.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in account management, sales, or customer service, preferably in the automotive industry.
- Strong communication, negotiation, and interpersonal skills.
- Proven ability to manage multiple accounts and prioritize tasks in a fast-paced environment.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Analytical mindset with a focus on data-driven decision-making.
- Fluency in English; knowledge of Indonesian (Bahasa) is a plus.
- Willingness to travel within Bali as needed for client meetings.