job description
Join Givaudan, a global leader in the creation of flavors and fragrances, as an Account Manager specializing in Quick Service Restaurants (QSR) and Foodservice in the vibrant Bali region. This is a unique opportunity to drive business growth by leveraging your expertise in the food and beverage industry while working with world-renowned brands.
In this dynamic role, you will be responsible for managing key client relationships, identifying new business opportunities, and ensuring the delivery of innovative flavor solutions that meet the evolving demands of the QSR and foodservice sectors. Your strategic approach and deep market knowledge will play a pivotal role in expanding Givaudan’s footprint in Indonesia’s thriving culinary landscape.
Based in one of Bali’s prime locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you will collaborate with cross-functional teams to develop tailored solutions that enhance customer satisfaction and drive revenue growth. If you are a results-driven professional with a passion for the food industry and a track record of success in account management, we invite you to apply and be part of a company that shapes the flavors of the world.
Responsibility
- Develop and maintain strong, long-lasting relationships with key clients in the QSR and foodservice sectors, ensuring high levels of satisfaction and loyalty.
- Identify and pursue new business opportunities to expand Givaudan’s market share in Indonesia, particularly in Bali’s competitive food and beverage industry.
- Collaborate with internal teams, including R&D, marketing, and supply chain, to deliver innovative flavor solutions tailored to client needs.
- Conduct market research and analysis to stay ahead of industry trends, customer preferences, and competitive activities.
- Negotiate contracts, pricing, and terms to maximize profitability while meeting client expectations.
- Prepare and present regular sales reports, forecasts, and performance metrics to senior management.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring timely delivery of products and services.
- Represent Givaudan at industry events, trade shows, and client meetings to promote the company’s brand and capabilities.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Food Science, or a related field. A master’s degree is a plus.
- Minimum of 5 years of experience in sales, account management, or business development within the QSR, foodservice, or FMCG industries.
- Proven track record of meeting and exceeding sales targets in a fast-paced, competitive environment.
- Strong understanding of the Indonesian food and beverage market, with existing networks in Bali being highly advantageous.
- Excellent communication, negotiation, and presentation skills in both English and Indonesian.
- Ability to work independently, manage multiple priorities, and thrive in a results-driven culture.
- Proficiency in CRM software, Microsoft Office Suite, and sales analytics tools.
- Willingness to travel within Bali and occasionally to other regions in Indonesia as required.