job description
Join Allcard Technologies Corporation as an Account Manager in Bali and take the lead in managing key client relationships across the Financial, Enterprise, and Education sectors. In this dynamic role, you will serve as the primary point of contact for clients, ensuring their satisfaction while driving the delivery of innovative solutions tailored to their needs.
As a trusted advisor, you will identify growth opportunities, collaborate with cross-functional teams, and strategically expand our market presence. Your ability to build long-term partnerships and understand industry-specific challenges will be critical to your success. This position offers a unique chance to work in a fast-paced, client-centric environment where your contributions directly impact business growth.
If you are a results-driven professional with a passion for client success and a track record in account management, we invite you to apply and help shape the future of our client engagements in Southeast Asia.
Responsibility
- Manage a portfolio of key client accounts in the Financial, Enterprise, and Education sectors, ensuring high levels of satisfaction and retention.
- Act as the primary liaison between clients and internal teams, facilitating clear communication and alignment on project goals.
- Identify upsell and cross-sell opportunities to drive revenue growth and expand client relationships.
- Develop and implement strategic account plans to meet client objectives and business targets.
- Monitor client performance metrics and provide regular reports to stakeholders on account health and progress.
- Collaborate with sales, marketing, and product teams to deliver tailored solutions that address client needs.
- Resolve client concerns promptly and proactively to maintain trust and long-term partnerships.
- Stay updated on industry trends and competitive landscapes to provide informed recommendations to clients.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
- Minimum of 3-5 years of experience in account management, sales, or client services, preferably in the Financial, Enterprise, or Education sectors.
- Proven track record of managing client relationships and driving business growth.
- Strong communication, negotiation, and presentation skills.
- Ability to analyze client data and derive actionable insights.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Self-motivated with a results-oriented mindset and the ability to work in a fast-paced environment.
- Fluency in English; additional language skills (e.g., Indonesian) are a plus.