job description
Join the London Stock Exchange Group (LSEG) as an Account Manager â Emerging Markets and play a pivotal role in driving revenue growth and client retention in one of the worldâs most dynamic financial hubs. Based in the vibrant and strategic location of Bali, Indonesia, you will cultivate deep, long-term relationships with key clients, ensuring their success while aligning their needs with LSEGâs cutting-edge financial solutions.
This is a unique opportunity to contribute to the expansion of emerging markets while working with a globally recognized leader in financial services. Your expertise in account management, market insights, and client engagement will be instrumental in identifying growth opportunities, resolving client challenges, and delivering tailored solutions that drive mutual success.
At LSEG, we empower our teams with the tools, resources, and autonomy to excel. If you are a proactive, relationship-driven professional with a passion for the financial industry, we invite you to apply and help shape the future of global finance from the heart of Southeast Asia.
Responsibility
- Develop and maintain strong, long-term relationships with a portfolio of key clients in emerging markets, ensuring high levels of satisfaction and retention.
- Identify and pursue upsell and cross-sell opportunities to drive revenue growth and expand LSEGâs market presence.
- Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing timely, data-driven insights to support their business objectives.
- Collaborate with internal teams (e.g., Sales, Product, and Customer Support) to align client needs with LSEGâs solutions and ensure seamless service delivery.
- Monitor market trends, competitor activity, and client performance to proactively recommend strategic adjustments and innovations.
- Prepare and present regular business reviews, reports, and performance metrics to clients and internal stakeholders.
- Participate in industry events, conferences, and networking opportunities to enhance LSEGâs brand visibility and generate new leads.
- Stay updated on LSEGâs product offerings, regulatory changes, and market developments to provide accurate and valuable guidance to clients.
Qualifications
- Bachelorâs degree in Business, Finance, Economics, or a related field; MBA or advanced degree is a plus.
- Minimum of 3-5 years of experience in account management, sales, or client relationship management within the financial services or fintech industry.
- Proven track record of meeting or exceeding revenue targets and driving client retention in emerging markets.
- Strong communication, negotiation, and presentation skills with the ability to engage C-level executives and decision-makers.
- Deep understanding of financial markets, trading platforms, and data solutions (familiarity with LSEG products is advantageous).
- Ability to analyze complex data and translate insights into actionable strategies for clients.
- Highly organized, self-motivated, and results-oriented with a proactive approach to problem-solving.
- Fluency in English is required; proficiency in Bahasa Indonesia or other Southeast Asian languages is a plus.