job description
Join D&V Philippines Outsourcing, Inc. as an Account Manager and Sales Support in the vibrant heart of Bali! This role is perfect for dynamic professionals who thrive in fast-paced environments and are passionate about driving sales success. You will play a pivotal role in supporting our sales operations, ensuring seamless contract processing, order fulfillment, and customer satisfaction. Based in Canggu, you'll enjoy a collaborative work culture while contributing to our mission of delivering exceptional outsourcing solutions.
As an Account Manager and Sales Support, you will bridge the gap between sales and operations, ensuring that every client interaction is smooth, efficient, and aligned with our business goals. Your expertise will help streamline processes, enhance customer relationships, and drive revenue growth. If you are detail-oriented, proactive, and eager to grow in a global outsourcing firm, this is the opportunity for you!
Responsibility
- Process and manage sales contracts, orders, and purchases to ensure timely fulfillment and compliance with company policies.
- Coordinate with internal teams (sales, finance, logistics) to resolve client inquiries and expedite order processing.
- Maintain accurate records of sales transactions, client communications, and contract renewals using CRM tools.
- Assist in preparing sales reports, forecasts, and performance metrics to support strategic decision-making.
- Liaise with clients to address concerns, provide updates, and ensure high levels of satisfaction and retention.
- Monitor inventory levels and collaborate with procurement teams to prevent stockouts or delays.
- Support the sales team in preparing proposals, presentations, and pricing negotiations.
- Identify opportunities for process improvements to enhance efficiency in sales operations.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in sales support, account management, or customer service roles.
- Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Detail-oriented with a keen eye for accuracy in contract and order processing.
- Ability to work collaboratively in a team and independently with minimal supervision.
- Familiarity with outsourcing or BPO industries is a plus.