job description
Join a dynamic IT industry leader as an Account Manager / Account Officer and unlock exciting opportunities to expand your professional network across diverse sectors. Based in the vibrant regions of Bali, this role offers a unique blend of strategic client management and business development in a fast-paced, innovative environment.
As an Account Manager, you will serve as the primary liaison between our company and key clients, ensuring seamless communication, fostering long-term relationships, and driving revenue growth. You will collaborate with cross-functional teams to deliver tailored solutions, identify upsell opportunities, and maintain high client satisfaction. This position is ideal for a motivated professional with a passion for technology and a knack for building meaningful connections.
Why join us? Enjoy a competitive salary, a collaborative work culture, and the chance to work with cutting-edge IT solutions while expanding your expertise in one of Bali’s most sought-after business hubs.
Responsibility
- Manage and nurture relationships with existing clients to ensure retention and satisfaction.
- Identify and pursue new business opportunities within assigned accounts and industries.
- Collaborate with internal teams to develop customized solutions that meet client needs.
- Conduct regular business reviews with clients to assess performance and explore growth opportunities.
- Prepare and deliver presentations, proposals, and reports to stakeholders.
- Monitor market trends and competitor activities to provide strategic insights.
- Negotiate contracts and pricing to maximize profitability while maintaining client trust.
- Act as the primary point of contact for client inquiries, escalations, and feedback.
Qualifications
- Bachelor’s degree in Business, Marketing, IT, or a related field.
- Proven experience in account management, sales, or business development, preferably in the IT sector.
- Strong communication, negotiation, and interpersonal skills.
- Ability to build and maintain long-term client relationships.
- Proficiency in CRM software and Microsoft Office Suite.
- Analytical mindset with a focus on data-driven decision-making.
- Self-motivated, results-oriented, and able to work independently.
- Fluency in English and Bahasa Indonesia is a plus.