job description
Join United BC Team as an Account Manager and take the lead in nurturing and expanding our portfolio of key client accounts. Based in the vibrant regions of Bali, you will play a pivotal role in driving customer satisfaction, fostering long-term relationships, and identifying growth opportunities. This is a unique chance to work in a dynamic environment while enjoying the work-life balance that Bali offers.
As an Account Manager, you will act as the primary point of contact for assigned clients, ensuring their needs are met and expectations exceeded. Your strategic approach will help retain and upsell existing accounts, contributing directly to the companyâs revenue growth. If you are a results-driven professional with a passion for sales and relationship management, we want you on our team!
United BC Team is committed to fostering a collaborative and innovative workplace. We offer competitive compensation, career development opportunities, and the chance to work in one of the worldâs most sought-after destinations.
Responsibility
- Develop and maintain strong, long-lasting customer relationships with key accounts.
- Serve as the primary liaison between clients and internal teams to ensure seamless communication.
- Identify and pursue upsell and cross-sell opportunities to maximize account revenue.
- Conduct regular business reviews with clients to assess satisfaction and address concerns.
- Collaborate with sales, marketing, and product teams to deliver tailored solutions.
- Monitor account performance and provide strategic recommendations for improvement.
- Prepare and present reports on account status, growth, and retention metrics.
- Stay updated on industry trends and competitive landscape to position our offerings effectively.
Qualifications
- Bachelorâs degree in Business, Marketing, or a related field.
- Proven experience (3+ years) in account management, sales, or customer success roles.
- Strong negotiation, communication, and interpersonal skills.
- Ability to build rapport and trust with clients at all levels.
- Results-oriented mindset with a track record of meeting or exceeding targets.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Excellent problem-solving and analytical abilities.
- Willingness to travel occasionally for client meetings or events.