job description
Join Bike Continent Sdn Bhd as a Warranty, Sales & Purchase Admin Assistant and play a pivotal role in ensuring smooth operations in our dynamic team. We are looking for a highly organized and detail-oriented professional to support our office and customer service functions. This role offers an excellent opportunity to grow within the manufacturing, transport, and logistics industry while contributing to our commitment to excellence.
As part of our team, you will handle warranty claims, assist with sales and purchase documentation, and provide administrative support to ensure seamless business operations. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, we want to hear from you!
Responsibility
- Process and manage warranty claims efficiently, ensuring timely resolution and customer satisfaction.
- Assist in sales and purchase order processing, including documentation, invoicing, and record-keeping.
- Provide administrative support to the sales and operations teams, including data entry, filing, and correspondence.
- Coordinate with internal departments and external vendors to ensure smooth workflow and compliance with company policies.
- Maintain accurate records of transactions, inventory, and customer interactions.
- Handle customer inquiries and provide professional assistance regarding warranty, sales, and purchase-related matters.
- Assist in preparing reports and presentations for management review.
- Support ad-hoc administrative tasks as required to ensure operational efficiency.
Qualifications
- Diploma or equivalent in Business Administration, Logistics, or a related field.
- Proven experience in an administrative or customer service role, preferably in manufacturing, transport, or logistics.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent communication skills, both written and verbal, in English and Bahasa Malaysia.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting software.
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Ability to work independently and collaboratively in a team environment.
- Customer-focused mindset with a commitment to delivering high-quality service.