job description
Kickstart your career in the automotive industry with PT Prospect Motor as a Warranty Administration Intern! This is a unique opportunity to gain hands-on experience in warranty claim processing, customer service, and administrative support within a leading automotive company.
As an intern, you will work closely with our warranty team to ensure smooth operations, accurate documentation, and timely resolution of warranty claims. You’ll develop essential skills in data management, communication, and problem-solving while contributing to real-world projects that impact our business.
Based in the vibrant region of Badung, Bali, this internship offers a dynamic work environment where you can grow professionally and personally. Whether you're a recent graduate or a student looking for practical experience, this role will provide valuable insights into the automotive sector and administrative excellence.
Join us and take the first step toward a rewarding career in a fast-paced, innovative industry!
Responsibility
- Assist in processing and documenting warranty claims for automotive products.
- Verify and validate warranty eligibility based on company policies and manufacturer guidelines.
- Maintain accurate records of warranty transactions, repairs, and replacements.
- Coordinate with service centers, dealers, and customers to gather necessary documentation.
- Support the warranty team in preparing reports and analyzing claim trends.
- Handle administrative tasks, including data entry, filing, and correspondence.
- Assist in resolving customer inquiries related to warranty claims and status updates.
- Participate in team meetings and contribute ideas for process improvements.
Qualifications
- Currently enrolled in or recently graduated from a degree in Business Administration, Automotive Engineering, or a related field.
- Strong attention to detail and organizational skills.
- Basic understanding of automotive systems or warranty processes is a plus.
- Proficient in Microsoft Office (Excel, Word) and comfortable with data management.
- Excellent written and verbal communication skills in English and Indonesian.
- Ability to work independently and collaboratively in a team environment.
- High level of integrity and confidentiality in handling sensitive information.
- Eagerness to learn and adapt in a fast-paced industry.