job description
Join our dynamic Australian migration team as a Visa Coordinator / Migration Assistant and play a pivotal role in facilitating smooth visa applications for our international clients. Based in Bali (with remote flexibility across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you’ll provide essential administrative and coordination support to ensure seamless migration processes for individuals and families relocating to Australia.
This is an excellent opportunity for a detail-oriented professional with a passion for immigration services, strong organizational skills, and a proactive approach to problem-solving. You’ll work closely with our migration agents, legal team, and clients to manage documentation, deadlines, and compliance requirements, making a tangible difference in people’s lives as they navigate the complexities of visa applications.
As part of our growing team, you’ll enjoy a collaborative work environment, opportunities for professional development, and the flexibility to work remotely while contributing to a meaningful cause. If you thrive in a fast-paced setting and are eager to support global mobility, we’d love to hear from you!
Why Join Us?
- Work remotely from Bali’s vibrant locations (Canggu, Ubud, Denpasar, etc.)
- Be part of a mission-driven team helping clients achieve their relocation goals
- Gain exposure to Australian immigration laws and processes
- Flexible work arrangements with a focus on work-life balance
- Opportunities for career growth in the migration and legal services sector
Responsibility
- Coordinate and track client visa applications, ensuring all documentation is complete, accurate, and submitted on time.
- Liaise with clients, migration agents, and government authorities to gather required information and resolve queries.
- Maintain organized digital filing systems for visa applications, correspondence, and supporting documents.
- Monitor application deadlines and follow up on pending cases to ensure timely processing.
- Assist in preparing and reviewing visa application forms, statements, and supporting evidence for compliance with Australian immigration laws.
- Provide regular updates to clients on the status of their applications and next steps.
- Collaborate with the legal team to address complex cases or compliance issues.
- Stay updated on changes to Australian visa policies and procedures to ensure accurate advice and support.
Qualifications
- Proven experience in administrative roles, preferably in migration, legal, or customer service sectors.
- Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
- Excellent written and verbal communication skills in English; proficiency in Indonesian is a plus.
- High attention to detail and accuracy, especially when handling sensitive documentation.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with document management systems.
- Ability to work independently and remotely while maintaining productivity and collaboration.
- Familiarity with Australian visa processes or prior experience in migration services is highly desirable.
- Strong problem-solving skills and a proactive approach to addressing challenges.