job description
Join Ally, a dynamic and innovative e-commerce company, as our Virtual Executive Assistant (E-Commerce Operations)! This fully remote role is perfect for a highly organized, detail-oriented professional based in Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung). If you thrive in fast-paced environments and have a passion for e-commerce, we want you on our team!
As our Virtual Executive Assistant, you will play a pivotal role in supporting our e-commerce operations, ensuring seamless day-to-day activities, and driving efficiency across our digital platforms. This is an excellent opportunity to work with a global team, gain hands-on experience in e-commerce, and grow your career in a supportive and collaborative environment.
We offer a competitive salary of $1,000 – $1,400 per month, flexible working hours, and the chance to work with cutting-edge tools and technologies. If you’re a proactive problem-solver with a knack for multitasking and a passion for e-commerce, apply now! Shortlisted candidates may be hired by August 14, 2026.
At Ally, we value diversity, creativity, and innovation. Join us and be part of a team that’s shaping the future of e-commerce!
Responsibility
- Manage and coordinate daily e-commerce operations, including order processing, inventory updates, and customer inquiries.
- Assist in the execution of digital marketing campaigns, including email marketing, social media scheduling, and promotional activities.
- Monitor and analyze e-commerce performance metrics, providing insights and recommendations to optimize sales and customer engagement.
- Liaise with suppliers, logistics partners, and internal teams to ensure timely delivery of products and services.
- Prepare reports, presentations, and documentation for senior management, highlighting key performance indicators and actionable insights.
- Handle administrative tasks such as calendar management, meeting coordination, and travel arrangements for the e-commerce team.
- Support customer service efforts by addressing escalated issues, ensuring a positive customer experience.
- Maintain organized digital files, databases, and records to ensure easy access and retrieval of information.
Qualifications
- Proven experience as an Executive Assistant, Virtual Assistant, or similar role, preferably in e-commerce or digital operations.
- Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and digital marketing tools.
- Excellent organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides).
- Exceptional communication skills, both written and verbal, with fluency in English.
- Ability to work independently, manage multiple projects, and meet deadlines with minimal supervision.
- Detail-oriented with a strong problem-solving mindset and a proactive approach to challenges.
- Experience with CRM systems, project management tools (e.g., Trello, Asana), and basic graphic design tools (e.g., Canva) is a plus.