job description
Are you a detail-oriented and proactive professional looking for a remote opportunity with an Australian client? SourceU is seeking an experienced Virtual Assistant / Operations Coordinator to support a growing electrical contracting business in Australia. This role offers the flexibility of working from the comfort of your home in Bali while aligning with Australian business hours (AU Day Shift).
As a key member of the team, you will play a pivotal role in streamlining administrative processes, managing client communications, and ensuring smooth day-to-day operations. This is a fantastic opportunity for individuals with a background in trades, administration, or operations who thrive in a dynamic, fast-paced environment.
Join a forward-thinking company that values efficiency, professionalism, and work-life balance. If you’re organized, tech-savvy, and passionate about supporting business growth, we’d love to hear from you!
Responsibility
- Coordinate and manage daily administrative tasks for the electrical contracting business, including email correspondence, scheduling, and document management.
- Liaise with clients, suppliers, and subcontractors to ensure seamless communication and project execution.
- Prepare and organize quotes, invoices, and contracts using industry-specific software (e.g., Simpro, Xero).
- Maintain accurate records of projects, expenses, and inventory to support financial and operational reporting.
- Assist in coordinating job schedules, dispatching technicians, and tracking project timelines.
- Handle customer inquiries, resolve issues, and provide exceptional service to build long-term relationships.
- Collaborate with the Australian team to align processes and improve operational efficiency.
- Stay updated on industry trends and best practices to contribute innovative ideas for business improvement.
Qualifications
- Proven experience as a Virtual Assistant, Operations Coordinator, or Administrative Assistant, preferably in the trades or construction industry.
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills in English (native or fluent level).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Experience with project management or trade-specific software (e.g., Simpro, Xero) is a plus.
- Ability to work independently with minimal supervision and adapt to changing priorities.
- Reliable internet connection and a quiet workspace to ensure productivity during AU business hours.
- Based in Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung) with availability for full-time remote work.