job description
Are you a compassionate and detail-oriented professional looking to make a meaningful impact in the healthcare industry? Recruit Express is urgently seeking a Patient Service Associate / Clinic Assistant to join a dynamic healthcare team in Badung, Bali. This is a contract/temporary role offering a competitive salary of $2,000 – $3,000 per month, providing an excellent opportunity to gain hands-on experience in a fast-paced clinical environment.
In this role, you will serve as the first point of contact for patients, ensuring a seamless and positive experience from check-in to check-out. Your organizational skills and empathy will play a crucial role in maintaining efficient clinic operations while delivering exceptional patient care. Whether you’re assisting with administrative tasks, coordinating appointments, or supporting medical staff, your contributions will directly enhance patient satisfaction and clinic efficiency.
If you thrive in a collaborative setting and are passionate about healthcare, we encourage you to apply today. This position is ideal for individuals with a background in healthcare administration, customer service, or related fields who are eager to grow their career in a rewarding industry.
Responsibility
- Greet and register patients, verifying personal and insurance information with accuracy.
- Manage patient appointments, including scheduling, rescheduling, and confirming via phone or digital platforms.
- Maintain electronic health records (EHR) and ensure all patient data is updated and confidential.
- Assist medical staff with clinical preparations, such as setting up examination rooms and sterilizing equipment.
- Handle billing inquiries, process payments, and provide receipts or invoices as needed.
- Coordinate with healthcare providers to ensure smooth patient flow and minimal wait times.
- Address patient inquiries and concerns with professionalism and empathy.
- Perform administrative duties, including filing, faxing, and managing clinic correspondence.
Qualifications
- Diploma or certificate in Healthcare Administration, Nursing, or a related field (preferred).
- Minimum 1 year of experience in a healthcare, clinic, or customer service environment.
- Strong interpersonal and communication skills, with fluency in English (additional languages a plus).
- Proficiency in Microsoft Office and experience with EHR/EMR systems.
- Excellent organizational skills with the ability to multitask in a fast-paced setting.
- Compassionate and patient-focused mindset with a commitment to high-quality care.
- Knowledge of medical terminology and basic clinical procedures is advantageous.
- Ability to work flexible hours, including weekends or evenings, as required.