job description
Join Security Bank as a Universal Banker in the vibrant heart of Bali! This is your opportunity to build a rewarding career in banking while enjoying an exceptional benefits package, including 15 months of guaranteed pay, HMO coverage from day one, rice allowance, and uniform allocation.
As a Universal Banker, you will serve as the first point of contact for clients, delivering seamless banking services with professionalism and efficiency. Youâll handle transactions, open accounts, process loans, and provide personalized financial adviceâall while fostering long-term customer relationships. This role is perfect for dynamic, customer-focused professionals who thrive in a fast-paced environment.
Baliâs booming financial sector offers a unique blend of career growth and work-life balance. Whether youâre based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, youâll be part of a team that values excellence, innovation, and customer satisfaction.
If youâre passionate about finance, have a knack for problem-solving, and enjoy helping others achieve their financial goals, weâd love to hear from you. Apply today and take the first step toward a fulfilling career with one of the most trusted names in banking!
Responsibility
- Provide exceptional customer service by assisting clients with account inquiries, transactions, and financial requests.
- Process deposits, withdrawals, fund transfers, and other banking transactions accurately and efficiently.
- Open and manage new accounts (savings, checking, time deposits) while ensuring compliance with bank policies and regulations.
- Promote and cross-sell bank products, including credit cards, loans, insurance, and investment options.
- Educate customers on digital banking platforms and self-service options to enhance their banking experience.
- Resolve customer complaints and issues promptly, ensuring a positive and professional resolution.
- Maintain accurate records of all transactions and client interactions in compliance with banking standards.
- Collaborate with team members to achieve branch sales targets and service excellence goals.
Qualifications
- Bachelorâs degree in Finance, Banking, Business Administration, Economics, or a related field.
- Minimum 1-2 years of experience in banking, customer service, or sales (fresh graduates with strong potential are encouraged to apply).
- Excellent communication and interpersonal skills with a customer-centric approach.
- Strong numerical and analytical abilities with attention to detail.
- Proficiency in MS Office and familiarity with banking software is a plus.
- Ability to work in a fast-paced environment and meet performance targets.
- High ethical standards and commitment to confidentiality and compliance.
- Willingness to work flexible hours, including weekends, if required.