job description
Join Sodexo, a global leader in quality of life services, as our Unit Manager for Food Operations in the vibrant and culturally rich island of Bali, Indonesia. In this pivotal role, you will oversee the daily operations of our food service facilities, ensuring exceptional dining experiences for our clients and guests across premium locations such as Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Unit Manager, you will lead a dynamic team, drive operational excellence, and uphold Sodexoâs high standards of quality, safety, and sustainability. This is an exciting opportunity to shape the future of food service in one of the worldâs most sought-after destinations, blending professional growth with the unique lifestyle that Bali offers.
If you are a passionate leader with a background in food operations, hospitality, or tourism, and thrive in a fast-paced, customer-centric environment, we invite you to be part of our mission to enhance the quality of life for our clients and communities.
Sodexo offers a competitive compensation package, comprehensive benefits, and opportunities for career advancement in a global organization. Join us and make a difference in Baliâs thriving hospitality industry!
Responsibility
- Oversee daily food service operations, ensuring seamless delivery of high-quality dining experiences for clients and guests.
- Lead, mentor, and develop a team of food service professionals, fostering a culture of excellence, collaboration, and accountability.
- Manage budgets, financial performance, and cost control measures to achieve operational efficiency and profitability.
- Ensure compliance with food safety, hygiene, and sanitation standards, as well as local regulations and Sodexoâs global policies.
- Collaborate with clients, vendors, and internal stakeholders to align food service offerings with business objectives and customer expectations.
- Drive innovation in menu planning, food presentation, and service delivery to enhance customer satisfaction and loyalty.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Promote sustainability initiatives, including waste reduction, responsible sourcing, and eco-friendly practices.
Qualifications
- Bachelorâs degree in Hospitality Management, Food Service Management, Business Administration, or a related field.
- Minimum of 5 years of experience in food operations, hospitality, or tourism, with at least 2 years in a managerial or supervisory role.
- Proven track record of managing food service operations, including budgeting, staffing, and customer service.
- Strong knowledge of food safety, hygiene, and sanitation standards (e.g., HACCP, ISO 22000).
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
- Experience working in a multicultural environment, with a customer-centric mindset and problem-solving abilities.
- Proficiency in Microsoft Office Suite and familiarity with food service management software (e.g., POS systems, inventory tools).
- Fluency in English; additional languages (e.g., Bahasa Indonesia) are a plus.