job description
Join Gladex Travel And Tours Corp as a Travel Product Development Manager in the heart of Bali, Indonesia! This is your opportunity to shape unforgettable travel experiences for domestic and international markets while working in one of the worldâs most sought-after destinations.
In this dynamic role, you will lead the creation and enhancement of innovative travel products, from curated itineraries to exclusive packages, ensuring they meet the highest standards of quality and customer satisfaction. Your expertise will drive the companyâs growth by identifying emerging trends, negotiating with suppliers, and delivering unique travel solutions that captivate discerning travelers.
Based in Baliâs vibrant regionsâwhether the cultural hub of Ubud, the coastal charm of Canggu, or the luxury resorts of Nusa Duaâyouâll collaborate with a passionate team to elevate our offerings and expand our market presence. If youâre a visionary leader with a deep understanding of the travel industry and a knack for crafting exceptional experiences, we want you on our team!
Responsibility
- Develop and refine domestic and international travel products, including tours, packages, and itineraries tailored to diverse customer segments.
- Conduct market research to identify trends, customer preferences, and competitive opportunities in the travel industry.
- Negotiate and maintain strategic partnerships with hotels, airlines, local vendors, and other service providers to secure competitive rates and exclusive deals.
- Collaborate with marketing and sales teams to promote new products through compelling content, campaigns, and digital platforms.
- Monitor and analyze product performance, customer feedback, and financial metrics to optimize offerings and pricing strategies.
- Ensure all travel products comply with company standards, legal requirements, and sustainability practices.
- Lead cross-functional teams to launch new products on time and within budget, from concept to execution.
- Stay ahead of industry innovations, including technology integration (e.g., booking systems, AI tools) to enhance the customer experience.
Qualifications
- Bachelorâs degree in Tourism, Hospitality, Business, or a related field; Masterâs degree is a plus.
- Minimum 5 years of experience in travel product development, tour operations, or a similar role within the hospitality/tourism sector.
- Proven track record of creating and managing successful travel products with measurable business impact.
- Strong negotiation, communication, and project management skills to liaise with stakeholders at all levels.
- Deep understanding of global and regional travel markets, including customer demographics, seasonal trends, and destination logistics.
- Proficiency in data analysis tools (e.g., Excel, Google Analytics) and CRM systems to track performance and inform decisions.
- Fluency in English (written and spoken); additional languages (e.g., Indonesian, Mandarin) are advantageous.
- Ability to work in a fast-paced, multicultural environment with a passion for travel and innovation.