job description
Join Bet Obaja International, a leading name in the travel and tourism industry, as a Travel Consultant specializing in MICE (Meetings, Incentives, Conferences, and Exhibitions). Based in the vibrant destinations of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will play a pivotal role in crafting unforgettable travel experiences for corporate clients and leisure travelers alike.
As a Travel Consultant, you will be the face of our brand, providing expert advice, personalized itineraries, and seamless travel arrangements. Your passion for travel, exceptional customer service skills, and in-depth knowledge of Bali's top destinations will help us deliver world-class experiences that exceed client expectations.
This is a fantastic opportunity for dynamic individuals who thrive in a fast-paced environment and are eager to grow their career in the hospitality and tourism sector. If you are a motivated self-starter with a knack for sales and a love for travel, we want you on our team!
Responsibility
- Consult with clients to understand their travel needs and preferences, particularly for MICE events.
- Design and propose customized travel packages, including accommodations, transportation, and activities.
- Provide detailed information on travel destinations, visa requirements, and local customs.
- Coordinate with hotels, airlines, and local vendors to secure the best rates and services.
- Handle bookings, reservations, and payments efficiently and accurately.
- Resolve any travel-related issues or complaints to ensure client satisfaction.
- Stay updated on industry trends, new destinations, and travel regulations.
- Maintain strong relationships with clients to encourage repeat business and referrals.
Qualifications
- Minimum of 1-2 years of experience in travel consulting, sales, or a related field.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Strong sales and negotiation skills to close deals and upsell services.
- Proficiency in using travel booking systems and CRM software.
- In-depth knowledge of Bali's tourism industry and popular destinations.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer-focused mindset with a passion for delivering exceptional service.
- Flexibility to work weekends and holidays as needed.