job description
Join Villa Finder as a Travel Consultant Intern and turn every conversation into an unforgettable holiday experience for travelers worldwide. Based in the heart of Bali’s most vibrant destinations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll immerse yourself in the luxury travel industry while developing invaluable skills in customer service, sales, and destination expertise.
This is more than an internship; it’s an opportunity to learn, grow, and make a tangible impact in a dynamic, fast-paced environment. You’ll work alongside seasoned travel experts, gaining hands-on experience in crafting personalized itineraries, resolving client inquiries, and contributing to the success of a leading villa rental platform. Whether you’re passionate about travel, hospitality, or digital sales, this role offers the perfect launchpad for your career.
At Villa Finder, we believe in empowering our team with the tools and knowledge to excel. As an intern, you’ll receive mentorship, training, and the chance to network with industry professionals—all while enjoying the unique lifestyle Bali has to offer.
Responsibility
- Assist clients in selecting and booking luxury villas and travel experiences tailored to their preferences.
- Provide exceptional customer service via phone, email, and live chat, ensuring a seamless booking process.
- Research and stay updated on Bali’s top destinations, attractions, and villa offerings to provide expert recommendations.
- Collaborate with the sales and marketing teams to promote special offers and seasonal packages.
- Handle administrative tasks, including data entry, reservation confirmations, and client follow-ups.
- Contribute to content creation for travel guides, blog posts, or social media to enhance Villa Finder’s online presence.
- Participate in team meetings and training sessions to refine your travel consulting skills.
- Gather client feedback and insights to improve service quality and customer satisfaction.
Qualifications
- Currently enrolled in or recently graduated from a degree in Hospitality, Tourism, Business, or a related field.
- Fluent in English (written and verbal); additional languages (e.g., Indonesian, Mandarin, French) are a plus.
- Passionate about travel, customer service, and creating memorable experiences for clients.
- Strong communication and interpersonal skills with a problem-solving mindset.
- Basic knowledge of CRM tools, booking systems, or Microsoft Office/Google Workspace.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented with excellent organizational and time-management skills.
- Willingness to learn and adapt to new technologies and industry trends.