job description
Join VTL Travel Private Limited as a Travel Administrator and become part of a dynamic team in Bali’s thriving tourism industry. This role offers a competitive salary, work-life balance, and opportunities for career growth in a vibrant sector. You will play a key role in ensuring seamless travel experiences for clients, managing bookings, and coordinating logistics.
Based in beautiful Bali, this position is perfect for organized, detail-oriented professionals passionate about travel and hospitality. Enjoy a collaborative work environment, professional development, and the chance to contribute to a company that values excellence and innovation.
Responsibility
- Manage travel bookings, including flights, accommodations, and transportation.
- Coordinate with clients to understand their travel needs and preferences.
- Liaise with vendors, hotels, and tour operators to secure the best rates and services.
- Maintain accurate records of bookings, payments, and client communications.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Assist in creating travel itineraries and ensuring all arrangements are confirmed.
- Monitor travel trends and recommend improvements to enhance client satisfaction.
- Collaborate with the team to ensure smooth operations and high-quality service delivery.
Qualifications
- Proven experience in travel administration, hospitality, or a related field.
- Strong organizational and multitasking skills with keen attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in travel booking systems and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer-focused mindset with a passion for delivering exceptional service.
- Knowledge of Bali’s tourism industry is a plus.
- Fluency in English; additional languages are an advantage.