job description
Join Visata Tour, a leading name in the travel and hospitality industry, as we expand our team in Bali. We are seeking a detail-oriented and passionate Travel Administrator to support our operations across vibrant locations like Canggu, Ubud, Denpasar, and more. This role offers a unique opportunity to grow in a dynamic environment while contributing to exceptional travel experiences for our clients.
As a Travel Administrator, you will play a key role in ensuring smooth operations, from managing bookings to coordinating with vendors and clients. If you thrive in a fast-paced setting and have a knack for organization, this is your chance to be part of a professional and solid team dedicated to excellence in travel services.
Bali’s thriving tourism sector provides endless opportunities for career growth, and Visata Tour is committed to nurturing talent. Whether you're assisting with itinerary planning or handling administrative tasks, your work will directly impact our mission to deliver unforgettable travel experiences.
Responsibility
- Manage travel bookings, including flights, accommodations, and transportation.
- Coordinate with vendors, hotels, and tour operators to ensure seamless service delivery.
- Handle client inquiries and provide exceptional customer service.
- Maintain accurate records of bookings, payments, and client details.
- Assist in creating and updating travel itineraries and documentation.
- Monitor travel trends and suggest improvements to enhance client experiences.
- Collaborate with the sales and operations teams to meet business objectives.
- Ensure compliance with company policies and industry regulations.
Qualifications
- Minimum of 1-2 years of experience in travel administration or a related field.
- Strong organizational and multitasking skills.
- Excellent communication skills in English (written and verbal).
- Proficiency in travel booking systems and MS Office.
- Customer-focused mindset with a problem-solving attitude.
- Ability to work under pressure and meet deadlines.
- Knowledge of Bali’s tourism industry is a plus.
- Diploma or degree in Hospitality, Tourism, or a related field is preferred.