job description
Kickstart your IT career with Public Bank as a Trainee Systems Support Analyst in the vibrant heart of Bali! This entry-level role offers hands-on experience in system installation, implementation, and maintenance of cutting-edge hardware, software, and operating systems. You’ll work alongside seasoned professionals to ensure seamless IT operations, troubleshoot technical issues, and contribute to the bank’s digital transformation.
Based in Badung, Bali, this position is perfect for tech enthusiasts eager to grow in a dynamic, supportive environment. Public Bank is committed to nurturing talent, providing training, and fostering a culture of innovation. If you’re passionate about technology and eager to build a foundation in IT infrastructure, this is your opportunity to shine.
Why join us?
- Comprehensive on-the-job training and mentorship.
- Exposure to enterprise-level IT systems and banking technology.
- Competitive salary and career growth opportunities.
- Work in a collaborative, forward-thinking team.
- Live and work in Bali’s most sought-after locations.
Responsibility
- Assist in the installation, configuration, and deployment of hardware, software, and operating systems.
- Perform routine maintenance and updates to ensure system reliability and performance.
- Troubleshoot and resolve technical issues for end-users and IT infrastructure.
- Monitor system health and log incidents for proactive problem-solving.
- Collaborate with senior analysts to implement IT policies and security protocols.
- Document technical processes, configurations, and solutions for knowledge sharing.
- Support the migration and upgrade of legacy systems to modern platforms.
- Provide helpdesk support and assist in user training where needed.
Qualifications
- Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Basic knowledge of operating systems (Windows/Linux) and networking principles.
- Familiarity with hardware components, software installation, and troubleshooting.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Eagerness to learn and adapt in a fast-paced IT environment.
- Prior internship or project experience in IT support is a plus.
- Proficiency in English (written and verbal).