job description
Join a dynamic international corporate network as a Test Center Administrator in Bali, where you’ll play a pivotal role in ensuring the integrity and smooth operation of digital testing services. This position is ideal for detail-oriented professionals with a passion for education technology and administrative excellence.
As part of our global team, you will oversee the proctoring of high-stakes digital assessments, maintain compliance with international testing standards, and provide exceptional support to candidates and stakeholders. Your work will directly contribute to the credibility and efficiency of our testing infrastructure, empowering organizations worldwide to make data-driven decisions.
Based in the vibrant and culturally rich island of Bali, this contract role offers a unique opportunity to blend professional growth with an inspiring work environment. Whether you’re coordinating test sessions, troubleshooting technical issues, or ensuring secure exam conditions, your contributions will be essential to our mission of delivering reliable, fair, and accessible testing solutions.
Responsibility
- Proctor digital and in-person test sessions in accordance with international standards and company protocols.
- Verify candidate identities, monitor test environments, and enforce security measures to prevent cheating or irregularities.
- Coordinate with global teams to schedule, reschedule, or cancel test sessions as needed, ensuring minimal disruptions.
- Troubleshoot technical issues related to testing software, hardware, or connectivity, and provide timely resolutions.
- Maintain accurate records of test sessions, including attendance, incidents, and compliance reports.
- Assist in the setup, calibration, and maintenance of testing equipment and workstations.
- Provide clear instructions and support to candidates before, during, and after test sessions.
- Collaborate with IT and operational teams to implement improvements in testing processes and systems.
Qualifications
- Bachelor’s degree in Education, Information Technology, Business Administration, or a related field.
- Proven experience in test administration, proctoring, or a similar role, preferably in an international or digital testing environment.
- Strong understanding of digital assessment platforms and proctoring tools (e.g., Pearson VUE, Prometric, or similar).
- Excellent communication and interpersonal skills, with the ability to interact professionally with diverse candidates and stakeholders.
- High attention to detail and ability to follow strict protocols and procedures.
- Technical proficiency in troubleshooting basic hardware/software issues and familiarity with MS Office Suite.
- Fluency in English (written and spoken); additional languages are a plus.
- Ability to work flexible hours, including weekends or evenings, as test schedules may vary.