job description
Join PERSOL as a Temporary Patient Service Associate in beautiful Bali! This 3-month contract role offers a fantastic opportunity to leverage your customer service expertise in a healthcare setting. Whether you have a background in retail, sales, or customer service, your skills are welcome here. You'll play a vital role in ensuring patients receive exceptional service while working in a dynamic and supportive environment.
Based in key locations across Bali, including Canggu, Ubud, and Denpasar, this position is perfect for professionals seeking short-term employment with meaningful impact. Enjoy competitive compensation, flexible office hours, and the chance to contribute to patient care in one of Indonesia's most vibrant regions.
If you're passionate about service excellence and eager to grow in a healthcare-adjacent role, apply today!
Responsibility
- Provide exceptional customer service to patients and visitors in a healthcare setting.
- Manage patient inquiries, appointments, and administrative tasks efficiently.
- Assist with registration, check-in/check-out processes, and documentation.
- Collaborate with medical staff to ensure smooth patient flow and satisfaction.
- Handle confidential patient information with discretion and professionalism.
- Resolve patient concerns or escalate issues as needed.
- Maintain a clean, organized, and welcoming front-desk environment.
- Support ad-hoc administrative duties as assigned by the team.
Qualifications
- Minimum 1 year of experience in customer service, retail, or administrative roles.
- Strong communication and interpersonal skills.
- Proficiency in basic computer applications (e.g., MS Office, email).
- Ability to multitask and work in a fast-paced environment.
- High attention to detail and organizational skills.
- Fluency in English; additional languages (e.g., Indonesian) are a plus.
- Willingness to work a 3-month temporary contract with office hours.
- Empathetic and patient-centered approach to service.