job description
Join Lalamove, a leading logistics and delivery platform, as a Telesales Lead in beautiful Bali! We are seeking a dynamic and results-driven professional to lead our telesales team, driving growth and ensuring exceptional customer experiences. In this role, you will oversee a team of telesales representatives, develop strategies to boost sales, and maintain strong relationships with clients. If you have a passion for sales, leadership, and the logistics industry, this is the perfect opportunity for you!
As a Telesales Lead, you will play a crucial role in expanding our customer base and enhancing our service offerings. You will work closely with the operations and marketing teams to align sales strategies with business goals. This position offers a competitive salary, opportunities for career advancement, and the chance to work in a vibrant and collaborative environment.
Responsibility
- Lead and manage a team of telesales representatives to achieve sales targets.
- Develop and implement effective telesales strategies to drive revenue growth.
- Monitor and analyze sales performance metrics to identify areas for improvement.
- Build and maintain strong relationships with key clients and stakeholders.
- Collaborate with the operations and marketing teams to align sales efforts with business objectives.
- Provide training and coaching to telesales team members to enhance their skills and performance.
- Ensure high levels of customer satisfaction through effective communication and problem-solving.
- Prepare and present sales reports to senior management on a regular basis.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in telesales, sales management, or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in CRM software and sales analytics tools.
- Ability to work in a fast-paced and dynamic environment.
- Knowledge of the logistics and delivery industry is a plus.
- Fluency in English is required.