job description
Join Koh Young Se Asia Pte Ltd, a global leader in 3D inspection technology, as a Technical Support Engineer / Field Service Engineer. In this role, you will be responsible for installing, maintaining, and troubleshooting advanced 3D inspection machines, ensuring optimal performance for our clients in the electronics manufacturing industry. This is a fantastic opportunity for professionals with experience in SMT, AOI, and SPI technologies to contribute to cutting-edge solutions while working in beautiful Bali.
As a Field Service Engineer, you will collaborate with a dynamic team to deliver exceptional technical support, conduct on-site training, and provide expert guidance to clients. Your expertise will play a crucial role in maintaining our reputation for excellence and innovation in the field of automated optical inspection.
If you are passionate about technology, enjoy problem-solving, and thrive in a customer-facing role, we invite you to apply and become part of our mission to revolutionize quality control in electronics manufacturing.
Responsibility
- Install, configure, and commission 3D inspection machines at client sites.
- Perform routine maintenance and calibration to ensure equipment operates at peak performance.
- Diagnose and troubleshoot technical issues, providing timely and effective solutions.
- Conduct on-site training for clients on machine operation, maintenance, and best practices.
- Collaborate with the engineering team to provide feedback on product performance and potential improvements.
- Maintain accurate records of service activities, including reports and documentation.
- Travel to client locations across Bali and potentially other regions as required.
- Stay updated with the latest advancements in SMT, AOI, and SPI technologies.
Qualifications
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
- Minimum of 2 years of experience in technical support, field service, or a similar role.
- Hands-on experience with SMT, AOI, or SPI equipment is highly preferred.
- Strong problem-solving skills and the ability to work independently.
- Excellent communication and interpersonal skills for client interactions.
- Willingness to travel and work on-site as needed.
- Proficiency in English; knowledge of Bahasa Indonesia is a plus.
- Valid driver's license and ability to travel within Bali.