job description
Join Peoplebank as a Technical Service Delivery Engineer in a dynamic 12-month renewable contract role, offering a competitive salary of up to SGD 7,500/month. This position is ideal for professionals passionate about delivering high-quality technical support and solutions in a fast-paced environment. Based in the vibrant regions of Bali, you will collaborate with cross-functional teams to ensure seamless service delivery and customer satisfaction.
As a Technical Service Delivery Engineer, you will play a pivotal role in maintaining and enhancing IT infrastructure, troubleshooting technical issues, and implementing innovative solutions. This role offers an excellent opportunity to grow your technical expertise while working in a supportive and collaborative environment.
If you are a motivated individual with a strong technical background and a passion for problem-solving, we invite you to apply and become a part of our dedicated team.
Responsibility
- Provide technical support and troubleshooting for IT infrastructure and systems.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Implement and maintain IT solutions to enhance operational efficiency.
- Monitor and resolve technical issues to minimize downtime.
- Document technical processes and procedures for future reference.
- Assist in the deployment and configuration of hardware and software.
- Conduct regular system audits to identify and address potential issues.
- Provide training and support to end-users on technical solutions.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in technical support or service delivery roles.
- Strong knowledge of IT infrastructure, networks, and systems.
- Excellent problem-solving and troubleshooting skills.
- Ability to work effectively in a team and independently.
- Strong communication and interpersonal skills.
- Familiarity with IT service management frameworks (e.g., ITIL).
- Willingness to work onsite in Bali and adapt to a dynamic work environment.