job description
Join ENGIE Group, a global leader in energy transition and digital innovation, as a Technical Officer in the heart of Bali. This role offers a unique opportunity to contribute to cutting-edge IT infrastructure projects while enjoying the vibrant culture and dynamic work environment of Badung.
As a Technical Officer, you will play a pivotal role in maintaining, optimizing, and securing our IT systems to ensure seamless operations. Your expertise will drive efficiency, reliability, and scalability across our digital platforms, supporting ENGIEâs mission to deliver sustainable energy solutions.
Based in Bali, this position combines technical challenges with a lifestyle that balances work and leisure in one of the worldâs most sought-after destinations. Whether you're in Canggu, Ubud, or Denpasar, youâll be part of a forward-thinking team that values innovation, collaboration, and impact.
Responsibility
- Monitor, maintain, and troubleshoot IT infrastructure, including servers, networks, and cloud-based systems.
- Implement and manage cybersecurity protocols to safeguard company data and systems.
- Collaborate with cross-functional teams to deploy and integrate new software and hardware solutions.
- Conduct regular system audits and performance assessments to identify areas for improvement.
- Provide technical support and guidance to end-users, resolving issues in a timely and efficient manner.
- Develop and maintain documentation for IT processes, configurations, and best practices.
- Assist in the planning and execution of IT projects, including upgrades, migrations, and system expansions.
- Stay updated with emerging technologies and industry trends to recommend innovative solutions.
Qualifications
- Bachelorâs degree in Computer Science, Information Technology, or a related field.
- Minimum 3 years of experience in IT infrastructure, system administration, or technical support roles.
- Proficiency in networking protocols, server management, and cloud platforms (e.g., AWS, Azure).
- Strong knowledge of cybersecurity principles, firewalls, and data protection measures.
- Experience with troubleshooting hardware/software issues and providing user support.
- Familiarity with ITIL frameworks, scripting (Python/Bash), and automation tools is a plus.
- Excellent problem-solving, communication, and teamwork skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.