job description
Join Optimum Group of Companies as a Technical Coordinator in the vibrant heart of Bali, Indonesia. This role is perfect for a detail-oriented professional who thrives at the intersection of technology, project management, and client relations. You will serve as the vital link between technical teams, senior management, and clients, ensuring seamless project execution from inception to delivery.
Based in one of Bali’s most dynamic locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll collaborate with cross-functional teams to align technical solutions with business objectives. Your expertise will drive efficiency, foster clear communication, and maintain high standards of project delivery in a fast-paced, innovative environment.
This is a unique opportunity to leverage your technical acumen and interpersonal skills in a role that directly impacts project success and client satisfaction. If you’re passionate about bridging gaps, solving complex challenges, and working in a culturally rich setting, we’d love to hear from you.
Responsibility
- Act as the primary liaison between technical teams, project managers, and clients to ensure alignment on project goals, timelines, and deliverables.
- Translate technical requirements into clear, actionable plans for non-technical stakeholders, including management and clients.
- Monitor project progress, identify potential risks, and implement mitigation strategies to keep initiatives on track.
- Coordinate resource allocation, including personnel, tools, and budgets, to optimize project efficiency and cost-effectiveness.
- Facilitate regular meetings, prepare progress reports, and present updates to stakeholders with data-driven insights.
- Ensure compliance with industry standards, company policies, and best practices in IT project management.
- Troubleshoot technical and operational issues, providing timely resolutions to minimize downtime or delays.
- Collaborate with sales and business development teams to scope new projects and contribute to proposal development.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Equivalent work experience may be considered.
- Proven experience (2+ years) in IT project coordination, technical support, or a similar role, preferably in a client-facing environment.
- Strong understanding of software development lifecycles (SDLC), Agile/Scrum methodologies, and IT infrastructure.
- Excellent communication, negotiation, and stakeholder management skills, with the ability to tailor messaging for technical and non-technical audiences.
- Proficiency in project management tools (e.g., Jira, Trello, Asana) and Microsoft Office/Google Workspace.
- Analytical mindset with problem-solving skills and the ability to work under pressure in a deadline-driven environment.
- Familiarity with cloud platforms (AWS, Azure), networking, or cybersecurity is a plus.
- Willingness to relocate or work on-site in Bali, Indonesia (preference for candidates already in the region).