job description
Are you a detail-oriented professional with a passion for streamlining technical workflows and enhancing cross-team collaboration? We are seeking a Technical Coordinator to join our dynamic team in Bali. In this role, you will play a pivotal part in managing development workflows, validating technical issues, and optimizing content processes to reduce backlogs and improve efficiency.
As a Technical Coordinator, you will act as the bridge between development teams and other departments, ensuring seamless communication and adherence to service level agreements (SLAs). Your expertise will help drive operational excellence, enabling our teams to deliver high-quality solutions on time and within scope.
This is an exciting opportunity to work in a vibrant, collaborative environment where your organizational skills and technical acumen will directly impact our success. If you thrive in a fast-paced setting and enjoy solving complex challenges, we invite you to apply and become a key player in our growing organization.
Responsibility
- Manage and coordinate development workflows to ensure timely delivery of projects.
- Act as a liaison between development teams and other departments to facilitate smooth communication and collaboration.
- Validate and prioritize technical issues, ensuring they are addressed efficiently and effectively.
- Map and optimize content processes to streamline operations and reduce backlogs.
- Monitor and enforce service level agreements (SLAs) to maintain high standards of performance.
- Document technical processes and workflows to improve transparency and knowledge sharing.
- Identify bottlenecks and implement solutions to enhance productivity and efficiency.
- Provide regular updates and reports on project status, risks, and resolutions to stakeholders.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in a technical coordination or project management role.
- Strong understanding of software development lifecycle (SDLC) and agile methodologies.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
- Proficiency in project management tools such as Jira, Trello, or Asana.
- Analytical mindset with the ability to identify issues and implement effective solutions.
- Detail-oriented with strong organizational and time management skills.
- Ability to work under pressure and meet tight deadlines in a fast-paced environment.