job description
Are you an experienced administrator with a passion for process excellence? PERSOL is partnering with a prestigious client known for driving innovation to recruit a Team Lead for Scholarship Management. In this pivotal role, you will be at the forefront of administrative operations, ensuring the seamless execution of scholarship programs and supporting organizational goals.
We are seeking a dynamic leader capable of managing day-to-day administrative workflows, guiding a team, and maintaining high standards of data accuracy and compliance. If you possess excellent communication skills and thrive in a fast-paced, collaborative environment, we invite you to be part of this innovative team.
Responsibility
- Provide leadership and daily guidance to a team of administrative staff handling scholarship operations.
- Oversee the end-to-end scholarship management lifecycle, from application processing to disbursement.
- Ensure 100% data accuracy and compliance with internal protocols and scholarship guidelines.
- Act as the primary point of contact for inquiries and troubleshoot complex administrative issues.
- Generate regular reports on operational performance and process efficiency for management review.
- Collaborate with internal departments to streamline workflows and implement process improvements.
- Maintain confidentiality and ensure proper documentation for all scholarship records.
Qualifications
- Diploma or Degree in Business Administration, Management, or a related field.
- Minimum 3-5 years of experience in administrative support, with at least 1-2 years in a team lead or supervisory capacity.
- Prior experience in scholarship administration or academic operations is highly preferred.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM/ERP databases.
- Strong analytical mindset with excellent attention to detail and organizational skills.
- Proven ability to motivate team members and manage conflicting priorities effectively.
- Excellent verbal and written communication skills in English.