job description
Are you looking to kickstart your career in retail management with Malaysia's leading home improvement retailer? MR.DIY is seeking energetic, ambitious, and leadership-driven individuals to join our Supervisor Apprentice Program (SAP) at our 1 Shamelin Mall outlet in Kuala Lumpur.
The Supervisor Apprentice Program is structured to fast-track your career into retail operations management. As an apprentice, you will undergo comprehensive on-the-job training covering daily retail operations, inventory management, customer service excellence, and team leadership. This is a unique opportunity to learn from the best in the industry and grow into a management role within a rapidly expanding company.
If you have a passion for retail, a strong work ethic, and a desire to lead teams, we want you to grow with us. Apply today and build a solid foundation for a successful retail career!
Responsibility
- Undergo comprehensive training on daily store operations, customer service standards, and inventory management.
- Assist the Store Manager in supervising floor staff, ensuring tasks are completed efficiently and professionally.
- Monitor and manage stock levels, ensuring product availability and attractive visual merchandising.
- Deliver outstanding customer service and resolve customer inquiries or issues effectively.
- Assist in driving sales performance to achieve store targets and KPIs.
- Ensure compliance with company policies, safety standards, and standard operating procedures (SOPs).
- Prepare daily and weekly sales and inventory reports for management review.
Qualifications
- Possess at least a Diploma or Bachelor's Degree in Retail Management, Business Administration, Hospitality, or any related field.
- Fresh graduates are highly encouraged to apply; prior retail experience is an added advantage.
- Excellent communication and interpersonal skills in English and Bahasa Malaysia.
- Strong leadership potential, positive attitude, and eagerness to learn.
- Willing to work on rotational shifts, weekends, and public holidays.
- Self-motivated, proactive, and capable of working in a fast-paced retail environment.