job description
Join Uni Enrol as a Sales Administrator for Student Engagement and play a pivotal role in connecting ambitious students with their dream universities. Based in the vibrant communities of Bali (Canggu, Ubud, Denpasar, and more), youâll ensure a seamless, supportive, and successful application journey for every candidate.
This is a unique opportunity to combine your administrative expertise with a passion for education, helping students navigate the complexities of university admissions while working in one of the worldâs most inspiring locations. Your organizational skills and attention to detail will directly impact student success, making this role both meaningful and rewarding.
At Uni Enrol, we empower students to achieve their academic goals. As part of our team, youâll collaborate with universities, students, and internal stakeholders to streamline processes, resolve queries, and deliver exceptional serviceâall while enjoying the work-life balance Bali is famous for.
Responsibility
- Manage and process student applications, ensuring accuracy and timely submission to partner universities.
- Act as the primary liaison between students, universities, and internal teams to clarify requirements and resolve issues.
- Maintain and update student records, application statuses, and communication logs in CRM systems.
- Prepare and distribute application materials, including transcripts, recommendation letters, and personal statements.
- Monitor application deadlines and follow up with students to ensure all documents are submitted on time.
- Provide guidance to students on university programs, admission criteria, and visa requirements.
- Collaborate with the sales and marketing teams to track engagement metrics and improve student conversion rates.
- Generate reports on application volumes, success rates, and student feedback for continuous improvement.
Qualifications
- Minimum 1-2 years of experience in administrative support, sales coordination, or student services.
- Excellent written and verbal communication skills in English (additional languages are a plus).
- Strong organizational skills with the ability to manage multiple applications and deadlines simultaneously.
- Proficiency in CRM software, Microsoft Office (Excel, Word), and Google Workspace.
- Customer-focused mindset with a passion for education and student success.
- Ability to work independently in a remote setting while maintaining productivity and collaboration.
- Familiarity with university admission processes or international student recruitment is advantageous.
- Based in Bali with a stable internet connection and a quiet workspace.