job description
Join a prestigious global luxury kids fashion brand as a Store Supervisor in Bali. This is a unique opportunity to lead a high-end retail team in one of the world's most vibrant and stylish destinations. You will oversee daily operations, ensure exceptional customer service, and drive sales in a boutique setting that caters to discerning clients. If you have a passion for fashion, leadership, and creating memorable shopping experiences, this role is perfect for you.
As a Store Supervisor, you will play a key role in maintaining the brand's reputation for excellence, managing inventory, and training staff to deliver top-tier service. Bali's dynamic retail landscape offers a blend of local charm and international luxury, making this an exciting environment for career growth.
Responsibility
- Lead and motivate a team of retail associates to achieve sales targets and deliver exceptional customer service.
- Oversee daily store operations, including opening/closing procedures, visual merchandising, and inventory management.
- Ensure the store adheres to brand standards and maintains a luxurious, welcoming atmosphere.
- Train and develop staff on product knowledge, sales techniques, and customer engagement strategies.
- Handle customer inquiries, complaints, and returns with professionalism and efficiency.
- Monitor sales performance, analyze trends, and implement strategies to drive revenue growth.
- Collaborate with the management team to plan promotions, events, and seasonal collections.
- Maintain a clean, organized, and visually appealing store environment.
Qualifications
- Proven experience in a supervisory or managerial role within luxury retail or fashion.
- Strong leadership skills with the ability to inspire and develop a high-performing team.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Knowledge of retail operations, including inventory management, visual merchandising, and sales techniques.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Familiarity with luxury kids fashion trends and a passion for the industry.
- Flexibility to work weekends, holidays, and evenings as required.
- Fluency in English; additional languages are a plus.