job description
Join FamilyMart, a leading global convenience store chain, as a Store Supervisor in beautiful Bali! We are seeking a dynamic and customer-focused individual to lead our team in delivering exceptional service and maintaining operational excellence. This is a fantastic opportunity to grow your career in retail management while enjoying the vibrant culture and lifestyle of Bali.
As a Store Supervisor, you will play a pivotal role in ensuring smooth store operations, driving sales, and fostering a positive work environment. You will oversee daily activities, manage inventory, and ensure compliance with company standards. If you are passionate about retail, leadership, and customer satisfaction, we want you on our team!
FamilyMart offers competitive compensation, comprehensive training, and opportunities for career advancement. Apply now and take the next step in your retail career with a brand that values innovation, teamwork, and excellence.
Responsibility
- Oversee daily store operations, including opening and closing procedures.
- Lead and motivate a team of staff to deliver exceptional customer service.
- Manage inventory levels, conduct stock checks, and place orders to ensure product availability.
- Monitor sales performance and implement strategies to achieve targets.
- Ensure compliance with company policies, health and safety regulations, and hygiene standards.
- Handle customer inquiries, complaints, and feedback professionally and efficiently.
- Train and develop staff to enhance their skills and performance.
- Maintain a clean, organized, and visually appealing store environment.
Qualifications
- Minimum of 2 years of experience in a retail or customer service role, with at least 1 year in a supervisory capacity.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven ability to drive sales and meet targets.
- Basic computer skills for inventory management and reporting.
- Flexibility to work in shifts, including weekends and holidays.
- Knowledge of retail operations, merchandising, and customer service best practices.
- Fluency in English and Bahasa Indonesia is preferred.