job description
Join Mitra Adiperkasa, a leading retail group in Indonesia, as a Store Supervisor in the beautiful Bali region. This is a fantastic opportunity to lead a dynamic team in a fast-paced retail environment while enjoying the vibrant culture and lifestyle of Bali. As a Store Supervisor, you will play a key role in ensuring operational excellence, driving sales, and delivering exceptional customer service.
We offer a competitive salary, comprehensive benefits, and a supportive work environment. If you are a motivated leader with a passion for retail, we invite you to apply and grow your career with us.
Responsibility
- Oversee daily store operations, including opening and closing procedures.
- Lead, train, and motivate the store team to achieve sales targets and deliver outstanding customer service.
- Ensure the store is well-stocked, organized, and visually appealing to attract customers.
- Monitor inventory levels and coordinate with the supply chain team to prevent stockouts.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Implement and enforce company policies, procedures, and standards.
- Prepare and submit daily, weekly, and monthly sales and performance reports.
- Collaborate with the marketing team to execute promotions and in-store events.
Qualifications
- Minimum of 2 years of experience in a supervisory or managerial role in retail.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and improving store performance.
- Familiarity with retail software and point-of-sale (POS) systems.
- Ability to work flexible hours, including weekends and holidays.
- High school diploma or equivalent; a degree in business or related field is a plus.
- Fluency in English and Bahasa Indonesia.