job description
Join Mitra Adiperkasa, a leading retail group in Indonesia, as a Store Supervisor in the beautiful Bali region. This is a fantastic opportunity to lead a dynamic team in a fast-paced retail environment while enjoying the vibrant culture and lifestyle of Bali. As a Store Supervisor, you will play a key role in ensuring exceptional customer service, driving sales, and maintaining operational excellence in our stores located in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
We offer a competitive salary, comprehensive benefits including insurance, BPJS, incentives, and exclusive employee discounts. If you are a motivated leader with a passion for retail and customer service, we invite you to apply and grow your career with us.
Responsibility
- Oversee daily store operations, ensuring smooth and efficient processes.
- Lead, train, and motivate the store team to deliver exceptional customer service.
- Monitor and achieve sales targets, implementing strategies to drive revenue growth.
- Ensure compliance with company policies, procedures, and standards.
- Manage inventory levels, conduct stock checks, and coordinate with the supply chain team.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Prepare and submit regular reports on store performance, sales, and customer feedback.
Qualifications
- Minimum of 2 years of experience in a retail supervisory or managerial role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and driving customer satisfaction.
- Knowledge of retail operations, inventory management, and visual merchandising.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in using retail management software and Microsoft Office.
- Fluency in English and Bahasa Indonesia is preferred.