job description
Join WalterMart Supermarket, Inc. as a Store Officer and take the lead in driving retail excellence across our dynamic department stores. In this pivotal role, you will oversee daily operations, ensuring seamless customer experiences, optimal sales performance, and operational efficiency. Your leadership will directly impact profitability, team productivity, and customer satisfaction in a fast-paced retail environment.
Based in the vibrant regions of Bali, this position offers a unique opportunity to grow within a leading retail brand while contributing to a thriving local market. If you are a results-driven professional with a passion for retail management, we invite you to apply and become part of our success story.
Responsibility
- Oversee daily store operations, including sales, inventory management, and customer service.
- Monitor and analyze sales performance to identify opportunities for growth and improvement.
- Ensure compliance with company policies, safety regulations, and retail standards.
- Lead, train, and motivate store staff to deliver exceptional customer experiences.
- Manage inventory levels, stock replenishment, and merchandising to maximize sales.
- Resolve customer complaints and escalations professionally and efficiently.
- Collaborate with regional managers to implement promotional campaigns and sales strategies.
- Maintain accurate financial records, including daily sales reports and expense tracking.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum of 2 years of experience in retail operations or store management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in inventory management and retail software.
- Ability to work flexible hours, including weekends and holidays.
- Customer-focused mindset with a problem-solving attitude.
- Knowledge of local market trends and consumer behavior is a plus.