job description
Join Xiaomi, a global leader in innovative consumer electronics, as we expand our retail presence in Baliâs most vibrant locations. Weâre seeking a dynamic and results-driven Store Manager to lead our authorized Xiaomi retail operations in high-traffic areas like Canggu, Ubud, Denpasar, and beyond.
In this role, youâll oversee daily store operations, drive sales performance, and deliver an exceptional customer experience that aligns with Xiaomiâs brand values. This is a unique opportunity to grow with a cutting-edge tech company while shaping the future of retail in Baliâs competitive market.
If youâre passionate about technology, leadership, and creating impactful customer journeys, we want to hear from you. Xiaomi offers a collaborative work environment, competitive compensation, and career growth opportunities in one of the worldâs fastest-growing tech brands.
Responsibility
- Lead and manage all aspects of store operations, including sales, inventory, and staff performance.
- Achieve and exceed monthly/quarterly sales targets through strategic planning and team motivation.
- Ensure high standards of customer service, resolving inquiries and complaints professionally.
- Oversee inventory management, including stock ordering, merchandising, and loss prevention.
- Train, coach, and develop store staff to deliver exceptional product knowledge and service.
- Implement Xiaomiâs retail policies, promotions, and visual merchandising guidelines.
- Monitor market trends and competitor activity to identify growth opportunities.
- Prepare and analyze sales reports to optimize store performance and profitability.
Qualifications
- Minimum 3 years of experience in retail management, preferably in electronics or consumer goods.
- Proven track record of driving sales growth and managing high-performing teams.
- Strong leadership, communication, and problem-solving skills.
- In-depth knowledge of retail operations, including inventory, POS systems, and staff scheduling.
- Passion for technology and familiarity with Xiaomiâs product ecosystem is a plus.
- Ability to work flexible hours, including weekends and holidays.
- Fluency in English and Bahasa Indonesia; additional languages are advantageous.
- Bachelorâs degree in Business, Marketing, or a related field (preferred).