job description
Join International Toy World, Inc. as a Store Manager in the vibrant retail hub of Canggu, Bali! We are seeking a dynamic and results-driven leader to oversee our flagship store, ensuring exceptional customer experiences and operational excellence. This is a fantastic opportunity to grow your career in retail management while working in one of Bali's most exciting locations.
As the Store Manager, you will be responsible for driving sales, managing a high-performing team, and maintaining the store's reputation as a premier destination for toys and children's products. Your leadership will directly impact our success in the competitive retail market.
If you are passionate about retail, customer service, and team development, we invite you to apply and become part of our growing family!
Responsibility
- Oversee daily store operations, including sales, inventory management, and customer service.
- Lead, train, and motivate a team of retail associates to achieve sales targets and deliver exceptional service.
- Develop and implement strategies to drive foot traffic, increase sales, and enhance customer loyalty.
- Ensure compliance with company policies, procedures, and retail standards.
- Manage inventory levels, conduct regular stock audits, and coordinate with suppliers for timely restocking.
- Handle customer inquiries, complaints, and feedback professionally and efficiently.
- Monitor market trends and competitor activities to identify opportunities for growth.
- Prepare and analyze sales reports, budgets, and financial performance metrics.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 3 years of experience in retail management, preferably in a similar role.
- Proven track record of achieving sales targets and improving store performance.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in retail management software and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays.
- Passion for customer service and a deep understanding of retail operations.