job description
Join a dynamic and fast-growing luxury beauty retail brand as a Store Manager in the vibrant heart of Bali. This is a unique opportunity to lead a high-performing team in an elegant, customer-centric environment while enjoying the island’s unparalleled lifestyle.
As the face of our brand, you will drive sales, deliver exceptional customer experiences, and cultivate a motivated team. With a competitive salary, performance bonuses, and career growth opportunities, this role is perfect for passionate retail professionals seeking to elevate their career in a thriving industry.
Our store offers a premium working environment where beauty, innovation, and customer satisfaction intersect. Enjoy benefits including EPF, SOCSO & EIS equivalents, overtime pay, and performance-based incentives.
Responsibility
- Lead and inspire a team of retail associates to achieve sales targets and deliver outstanding customer service.
- Oversee daily store operations, including inventory management, merchandising, and cash handling.
- Develop and implement strategies to drive foot traffic, conversion rates, and customer loyalty.
- Monitor KPIs and prepare reports on sales performance, stock levels, and team productivity.
- Ensure compliance with company policies, health & safety standards, and visual merchandising guidelines.
- Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
- Train, coach, and mentor staff to enhance product knowledge and sales techniques.
- Collaborate with headquarters on promotions, new product launches, and marketing initiatives.
Qualifications
- Minimum 3 years of experience in retail management, preferably in beauty, cosmetics, or luxury goods.
- Proven track record of achieving sales targets and leading high-performing teams.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of retail operations, inventory control, and POS systems.
- Passion for the beauty industry with up-to-date knowledge of trends and products.
- Ability to work flexible hours, including weekends and holidays.
- Fluent in English; proficiency in Indonesian (Bahasa) is a plus.
- Customer-focused mindset with a results-driven approach.